Store Manager – E-Bike Showroom (Victoria, BC)

Full-time, permanent · In-person at our Victoria showroom · $55,000–$65,000 base

About Biktrix

We build premium electric bikes, assembled in Canada, and sell them through our own showrooms across Western Canada and online. Most of our riders are active adults 50+, and many are buying their first e-bike. Our rule is simple: no bike snobs. Everyone who walks in gets welcomed, listened to, and fitted properly, whether they're ready to buy today or just curious.

The role

This is not a "run the register and call head office" job. You will run the Victoria store as if you own it: the team, the customers, the inventory, the service side, and the numbers. You report directly to the CEO, with no layers in between, on sales, inventory, and customer support. You get real authority to make decisions and real accountability for results.

You don't need to come from the bike industry. We'll teach you the bikes. You do need to know how to run a store, lead a team, and sell.

What you'll own

- Sales: hit monthly store targets. Run test rides, consult and fit riders (many new to e-bikes), close deals, quote custom builds, and follow up on every lead until it's won or closed.
- Customers: the whole experience, from first visit through years of service. Resolve issues on the spot, coordinate warranty and returns with HQ, and keep our reviews excellent.
- Team: hire, train, schedule, and coach the sales and service staff. Set the tone on the floor.
- Inventory: receive shipments, run cycle counts, keep stock accurate in our system, manage the demo fleet and parts/accessories, and flag reorders early so you never run dry in peak season.
- Service: keep bookings, turnaround, and quality of work tight, and keep customers informed along the way.
- Store operations: open/close, POS and cash handling, merchandising,



local events and group rides, and margin discipline. You protect margin like it's your own money.
- Reporting: a weekly scorecard to the CEO covering sales, inventory, support issues, and what you need.

Who you are

- 2+ years leading a retail store or team: hiring, coaching, scheduling, and handling the hard conversations.
- A closer who doesn't push. You sell by matching the right product to the right person, and you're patient and warm with older and first-time customers.
- Owner mindset. You notice what's broken and fix it without being asked.
- Organized with systems: POS, inventory software, spreadsheets. Lightspeed experience preferred; we'll train you on Odoo.
- Comfortable lifting and moving e-bikes (they're heavy, up to ~35 kg).
- Available weekends. You set the store schedule within our opening hours.
- Legally able to work in Canada.

Nice to have

- Bike or e-bike technical and sales knowledge (basic mechanics, motors, batteries, fitting riders)
- Experience owning a store P&L; or running your own shop
- Connections in Victoria's cycling community

Pay and perks

- $55,000–$65,000 base salary, depending on experience
- Sales commission plus a store performance bonus on top (structure discussed at interview)
- Staff pricing on bikes, parts, and accessories
- [Extended health advantages — confirm or remove]
- A direct line to the CEO at a company that's growing across Canada

How to apply Apply with your resume and a short note, a few lines is plenty, answering one question: tell us about a time you ran something as if it were yours. What did you change, and what happened?

We welcome applicants from all backgrounds. If you need accommodation during the hiring process, let us know.

Pay: $50,000.00-$70,000.00 per year

Benefits

- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- Paid time off
- Vision care

Work Location: In person

📌 Store Manager – E-Bike Showroom (Victoria, BC)
🏢 Biktrix Electric Bikes
📍 Victoria