Elevate customer satisfaction as a Strategic Account Manager at United in London, Ontario. This role prioritizes developing robust relationships and operational excellence in the cleaning industry. As a key liaison for customers, you will focus on maintaining trust-based partnerships and ensuring top-tier service.

Your collaboration with Partner Relations and Talent Acquisition will be vital in creating a high-performing team. You will also actively manage revenue growth and operational strategies to improve customer loyalty and retention metrics. Key Responsibilities:

- Lead direct customer interactions and proactive outreach
- Collaborate on performance improvement plans
- Manage store P&Ls; and drive revenue growth
- Conduct business reviews with key customers
- Implement training and development for staff Requirements:
- Degree in Business Administration or related field
- At least 5 years' experience in the Janitorial sector
- Over 10 years' experience in operational management
- Strong problem-solving and organizational skills
- Willingness to travel within territory as needed Leverage your industry expertise to enhance customer experiences and operational success as a Strategic Account Manager.

📌 Strategic Account Management in Cleaning (London)
🏢 United Services Group
📍 London