Become the Registry Team Supervisor at AMA, focusing on mentoring and engaging registry staff across Alberta. Your leadership will drive team retention and service excellence every day. As AMA's Registry Team Supervisor, you'll bring your positive spirit and coaching style to support the Registry Administration Team while ensuring operational efficiency in the Registries Contact Centre.

With a minimum of three years in registry operations, you’ll create a cooperative atmosphere that reflects our family-oriented culture. Key Responsibilities:
Supervise daily operations and service levels of the Registry team
Conduct initial training and coaching for team members
Share information regarding product updates with staff
Address member concerns and escalations effectively
Monitor key performance indicators for continuous improvement Requirements:
At least 3 years of Registry experience needed
Certifications: Basic Registry, CORES I & II, Health & Wellness
Transparent Police Information Check required
Leadership experience in coaching desired
Strong interpersonal communication skills Empower your team and foster a nurturing workplace at AMA while delivering exceptional service.

📌 Registry Team Supervisor At Ama Edmonton
🏢 AMA - Alberta Motor Association
📍 Edmonton