Become a key player in student services at Saskatchewan Polytechnic as a Frontline Support Specialist at the Regina Campus. This full-time role facilitates communication and assistance for students across various interfaces such as in-person, phone, and online.

As an essential member of the Enrolment Services team, you will ensure high-quality support for students and stakeholders. You'll handle inquiries related to admissions, student records, and course adjustments, providing qualified and empathetic service while fostering a responsive setting. Collaboration with diverse departments will be crucial for delivering comprehensive student-centered services.

Key Responsibilities:



• Serve as first contact for student inquiries via multiple channels • Resolve inquiries with transparent explanations of processes • Analyze data in student information systems accurately • Produce essential documents like transcripts and ID cards • Maintain compliance with privacy regulations in all records

Requirements: • Diploma in Business Administration or related field • Three years in administrative support in customer service • Strong MS Office skills for report creation • Excellent communication and interpersonal abilities • Proven analytical and problem-solving skills

Utilize your customer service expertise to enhance the student experience at Saskatchewan Polytechnic. #J-18808-Ljbffr

📌 Frontline Support Specialist Regina Campus Winnipeg
🏢 Saskatchewan Polytechnic
📍 Winnipeg