23 Aug
|
Socket.dev
|
Canada
Drive customer satisfaction at the Kenan Advantage Group as a Customer Service Representative on night shifts. Support drivers, optimize load management, and ensure effective operations in this energetic role.
Join Westcan Bulk Transport as a Customer Service Representative, focusing on planning and supporting drivers' daily tasks. This night shift position runs from 6 PM to 6 AM, Wednesday to Saturday. You will match drivers with loads, ensure completion of delivery instructions, and communicate effectively with drivers toward optimal fleet efficiency.
Key Responsibilities: • Match drivers, trucks,
and trailers based on load requirements • Ensure adequate driver hours of service and compliance • Communicate any deviations with planned loads • Take customer orders and enter them into the TMW system • Provide timely ETA updates and support to drivers
Requirements: • Prior dispatch experience preferred • Solid organizational and communication skills • Ability to manage multiple responsibilities independently • Previous transportation industry experience beneficial • Outstanding customer service skills and initiative
Support Westcan's commitment to excellence while enhancing your career in customer service. #J-18808-Ljbffr
📌 Customer Service Representative Night Shift Winnipeg (Canada)
🏢 Socket.dev
📍 Canada