Job Summary

About Vive Fitness

Vive Fitness is a results-driven gym focused on exceptional service, strong community, and a clean, qualified environment. We are seeking an experienced and motivated Gym Manager to oversee daily operations and ensure an outstanding experience for both members and staff.

Position Overview The Gym Receptionist is responsible for helping with day-to-day gym operations, maintaining facility cleanliness, delivering top-tier customer service, supporting membership processing and upholding a high standard of professionalism.

This role requires a proactive individual capable of ensuring member satisfaction, and driving the overall success of the gym.

Key Responsibilities

Key Responsibilities
Oversee daily gym operations during scheduled hours
Maintain cleanliness, organization, and overall appearance of the gym
Provide exceptional customer service and manage member accounts
Support memberships sales, processing and renewals
Maintain a consistently high level of service and member satisfaction
Address member inquiries, concerns, and resolve issues professionally
Enforce gym policies, procedures, and safety standards
Monitor equipment condition,



facility needs, and supply inventory
Represent Vive Fitness with professionalism, leadership, and positive energy
Handle member inquiries, complaints, and feedback with professionalism and effective communication skills.

Qualifications - Preferred
Minimum of 2 years of experience in the fitness industry
Strong customer service skills, robust phone etiquette skills are a plus
Excellent communication, organizational, and problem-solving skills, bilingual or multilingual abilities are a plus
Ability to multitask and manage daily operations efficiently
Passion for fitness, health, and creating a positive gym culture

What We Offer
Competitive pay & bonus
Growth opportunities within Vive Fitness
Positive, high-energy work environment
Complimentary gym membership

If you’re an experienced fitness professional ready to lead and grow with Vive Fitness, we’d love to hear from you.

Pay: $20.00-$22.00 per hour

Perks
Company events

Experience:
Administrative: 2 years (required)

Work Location: In person

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