Requisition #: 26-0175

Location: Kitchener

Starting Rate: $18.82

Payband Range: $18.82 - $22.52

Hours/Week: 24

Posting Date: Tuesday, August 18, 2026

Closing Date: Monday, August 24, 2026 at 11:59 PM EST

Vacancy Type: Support Staff - Part-time Temporary

Description

Position Summary

Temporary Part-Time Support Staff positions (August 31, 2026 – September 11, 2026) Ancillary Services is seeking Part-Time Operations Success Support Assistants to assist with student start-up activities for the Fall 2026 term. This role involves providing front-line customer service and supporting the distribution of student materials, including ONECards.

Operations Success Support Assistants will be scheduled for up to 24 hours, Monday to Friday for varying shifts between 8:30am and 5:00pm. Positions are available at multiple campuses, including Kitchener, Waterloo, Cambridge, Guelph, Milton and Brantford.

Responsibilities
Provide courteous and professional front-line support to students
Distribute student resources and verify information for resource requests
Process transactions using point-of-sale and related software systems
Direct students to appropriate services and locations
Assist with order fulfillment, including picking, processing, packing and shipping




Assist with organizing, stocking and labelling inventory
Facilitate queue management to ensure effective service delivery
Summarize and escalate complex cases to management for resolution
Perform other duties as assigned

Qualifications
Completion of a one-year post-secondary certificate is required
Minimum of six months of relevant front-line work experience is required
Experience in a fast-paced retail or customer service environment is an asset
Robust communication skills and a customer-facing approach
Ability to quickly learn and adapt to current technologies

Conestoga College is a leader in polytechnic education. Our career-focused education, training, and applied research programs prepare students for success, support industry, and workforce needs and promote economic prosperity throughout our region and across Ontario. We thank all applicants but only those selected for an interview will be contacted. Conestoga College is committed to workplace diversity and provides accommodations to applicants with disabilities throughout the hiring process. If you require accommodation, please contact Human Resources via the Contact page.

📌 Part Time Operations Success Support Assistant Kitchener
🏢 Conestoga College
📍 Kitchener