Description

Position Summary

Under the direct supervision of the Manager, Food & Beverage, this position is responsible for serving the guests at a counter, in a restaurant, buffet operation, coffee shop, on a casino floor, in a bar, at a banquet, in a theatre, in in-room dining or other areas. Ensures adherence to all policies and procedures while contributing to a safe and welcoming work workplace for all team members. Ensures adherence to the Companys policies and procedures, motivates and leads by example and supports Great Canadians learning setting while establishing a safe and welcoming work setting for all team members.

Key Accountabilities
Greets guests by name wherever possible
Escorts guests to a table when applicable; presents menus; informs guests of daily specials
Explains how various menu items or beverages are prepared
Takes the guest orders; makes recommendations
Serves the guests; checks to ensure satisfaction
Prepares food and beverages if applicable
Resolves guests issues or asks management for assistance
Presents bill upon request; takes payment in the absence of a cashier
Cleans table s or counters; removes dishes; re-stocks where applicable




Delivers food to hotel rooms as directed; obtains signature; removes used trays
Performs opening or closing duties as required
Counts cash float at end of shift when applicable
Covers other servers sections when required
Exercises positive judgment when serving alcoholic beverages
Liaises and communicates effectively with all appropriate operational departments
Develops and cultivates st rong working relationships with all stakeholders: guests, ownership and team members
Ensures compliance with licensing laws, health and safety and other statutory regulations
Performs other duties as assigned or directed

Education and Qualifications
High School Diploma
Minimum 1 year serving experience and effective, service-oriented communication
POS experience
Serving it Right Certification
Ability to successfully obtain a Gaming License via Independent Gambling Control Office
Ability to exceed internal and external customer expectations

Work Environment Considerations
Regular casino environment, standing and walking for long periods of time, non-traditional work hours

📌 Part Time Server 1 Dwc Dawson Creek (Canada)
🏢 Great Canadian Casinos
📍 Canada