Position Overview

Operations Coordinators are responsible for managing the day-to-day operations. More specifically, they coordinate deliveries and pick-ups, plan short-term staffing and support technicians and sales staff both in the office and at events.

Key Job Responsibilities

Short-term staff planning
Schedule staff for events confirmed at the last minute
Modify planning based on client needs and communicate these changes to technicians
Complete long-term planning based on operational needs

Coordinate logistics
Schedule personnel for deliveries and pick-ups
Plan delivery and pick-up schedules on a daily basis
Ensure maximum utilization of our truck fleet
Rent trucks, as needed

Support for events
Answer calls from event technicians and help them find solutions to various problems
Ensure that the chain of communication is always respected
Be aware of the progress of operations
Assist the technical staff during the preparation of events

Job Qualifications
5+ years experience in the audiovisual field
Must be bilingual (French/English)
Must have a driver's license

Competencies

Deliver World Class Service
Hospitality
Ownership

Do The Right Thing
Instills Trust
Safety Conscious

Drive Results




Action Oriented

See The Big Picture
Tech Savvy

Value People
Communicates Effectively

Work Workplace

Warehouse

Work is performed in a warehouse environment. Team members must adhere to appearance guidelines based in a warehouse setting and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an workplace with exposure to outdoor temperatures and to dirt, sand and/or dust.

The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays.

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

📌 Operations Coordinator, Westin Harbour Castle Toronto (Canada)
🏢 Encore Canada
📍 Canada