Join ICBC as an IT Support Analyst in North Vancouver, specializing in incident analysis and service support within a cooperative team. This hybrid role allows engagement with both internal and external systems. In this role, you will utilize your IT service delivery skills to analyze and resolve technical issues affecting corporate systems.

A solid background in customer support and technology management is essential as you mentor junior team members and ensure seamless service across various platforms. Key Responsibilities:
Resolve IT incidents for corporate systems users
Manage inquiries escalated from service desk staff
Collaborate with specialists to address complex problems
Fulfill requests for IT hardware and software needs
Develop and update service desk documentation Requirements:
Two years of experience in IT support services
Computer-related diploma or equivalent experience
Skilled in problem diagnosis for technology issues
Familiarity with support documentation and procedure writing
Ability to prioritize and manage multiple tasks Join ICBC to support a robust IT service workplace ensuring optimal system operation for all users.

📌 North Vancouver It Support Analyst Position (Canada)
🏢 Socket.dev
📍 Canada