Step into the role of an IP Support Engineer at Nokia in Sunnyvale, CA. Deliver advanced technical support by tackling customer issues escalated from previous support levels. This position involves leveraging your engineering background to support a growing global customer base.
You will solve challenging problems, conduct in office product adaptations, and ensure system integrity while interfacing with multiple teams. This is a chance to grow into a key player in the IP division. Key Responsibilities:
Support customers by resolving complex technical issues
Collaborate with diverse teams in various locations
Perform enhancement and adaptation of products
Track and maintain problem resolution metrics
Prepare detailed reports on customer issues Requirements:
Degree in Telecommunications or Computer Engineering
Proven skills in problem solving and communication
Proficient in English, both written and spoken
Understanding of IP networks and protocols
Experience with networking tools and scripting languages Elevate your career by providing creative solutions at Nokia while enhancing your technical expertise in Sunnyvale.
📌 Nokia Ip Support Engineer Opportunity Ottawa
🏢 NOKIA
📍 Ottawa