23 Aug
|
Energy Safety Canada
|
Nisku
23 Aug
Energy Safety Canada
Nisku
Elevate your career at Energy Safety Canada as a Customer Representative based in Nisku, Alberta. You will provide top-notch customer service support to enhance client satisfaction across various channels. This role, reporting to the Manager of Training Services, demands exceptional communication and problem-solving skills.
Interact with stakeholders through phone calls, emails, and in-person engagements while processing requests and maintaining accurate customer data to ensure compliance with quality standards. Key Responsibilities:
Respond to customer inquiries via multiple channels
Process customer requests and uphold service quality
Certify customer data for Energy Safety Canada courses
Follow protocols for process improvements
Execute any additional responsibilities as assigned Requirements:
High school diploma or equivalent is mandatory
Minimum 6 months experience in contact center/customer service
Solid computer skills, especially in MS Office
Excellent interpersonal and communication capabilities
Capacity to thrive in high-pressure settings Be part of a committed team working towards greater safety and customer satisfaction in the oil and gas industry.
📌 Nisku Ab Customer Representative Role
🏢 Energy Safety Canada
📍 Nisku