Start your journey with Stingray as a Digital Signage Support Specialist based in Montreal. Resolve complex escalations and contribute to enhancing customer experience. As part of Stingray's Customer Support division, you will be the key resource for technical challenges involving digital signage.

We seek someone who thrives in a quick-paced environment and possesses both technical knowledge and robust organizational skills. You will handle escalations, perform troubleshooting, and ensure proper documentation, all while working closely with support teams. Key Responsibilities:
Lead resolution of Level 2 support escalations
Prepare and dispatch technician work scopes effectively
Investigate digital signage hardware/software issues autonomously
Update and maintain technical documentation for support clarity
Collaborate with team members on escalating requests Requirements:
Minimum 2 years in a technical support background
Expertise in networking and digital signage software
Hands-on experience with relevant hardware types
Bilingual in French and English
Autonomy and adaptability in a changing setting Channel your passion for technology and customer support at Stingray in Montreal.

📌 Montreal Digital Signage Support Specialist
🏢 Stingray
📍 Montreal