Elevate customer interactions as a Business Support Specialist at Miele. Manage service contracts, process orders, and ensure high-quality customer service across platforms. In this role at Miele, you will provide essential support for service contract sales while delivering top-tier customer service.
Your duties will involve quoting, processing orders, and managing customer accounts to foster smooth business operations. Collaboration with finance and logistics teams is key to ensuring timely fulfillment and adherence to Miele's values of integrity and excellence. Key Responsibilities:
Process service contract sales and customer quotes
Review claims from service providers for accuracy
Maintain and manage customer account information
Coordinate order requests and follow up as needed
Assist with billing and credit line processes efficiently Requirements:
Proven experience in business support or customer service
Excellent communication and coordination skills
Detail-oriented with a focus on quality service
Familiarity with data management systems
A commitment to Miele's skilled standards Engage with clients and enhance Miele's reputation for excellence in the premium appliance sector.
📌 Miele Business Support Specialist Role Vaughan (Canada)
🏢 Miele
📍 Canada