Join Miele as a Domestic Appliance Technician and provide exceptional service to consumers. Take charge of onsite appliance challenges and ensure effective communication with technical resources. This role demands an experienced technician with at least 2 years in service or appliance repair.
You will resolve consumer issues, maintain productive operations, and coordinate technical training where necessary. Your robust understanding of Miele's systems will be crucial in achieving superior results. Key Responsibilities:
Deliver high-level customer service and technical support
Document findings and coordinate training for staff
Maintain effective communication with dispatchers and customer care
Organize van inventory and daily job schedules
Provide support when RSM is unavailable Requirements:
At least 2 years of appliance service experience
Proven communication and problem-solving skills
Proficiency in Miele's operational systems
Decision-making focused on consumer experience
Background in customer service/administrative roles Bring your technical expertise to Miele's dedicated team and enhance customer satisfaction.