Lead critical system analysis at Air Canada Vacations as a System Analyst in Montréal. Be the bridge between business needs and technical solutions in a dynamic environment. In this full-time, permanent role, you're responsible for providing Level-2 analysis and support for core business systems that drive travel operations.

Your efforts will ensure high-quality project outcomes while collaborating with various stakeholders, including external partners. This position calls for a robust analytical mindset, problem-solving capabilities, and the ability to communicate effectively across business units. Key Responsibilities:

- Support core reservations and enterprise applications
- Manage incident resolution and defect analysis
- Collaborate with external technology partners
- Document functional requirements and workflows
- Oversee testing phases for system changes Requirements:
- 5+ years in System or Application Support
- Experience with mission-critical systems
- Ability to mentor team members informally
- Proficiency in incident management tools
- Bilingual: English and French Harness your skills in system analysis and project delivery to elevate operational excellence at Air Canada Vacations.

📌 System Analyst Team Leader at ACV (Montreal)
🏢 Air Canada Vacations
📍 Montreal