Transform small business banking at Scotiabank as the Manager of Digital Strategy & Engagement in Toronto. Focus on enhancing digital channels that attract and retain customers. In this role, you will work with the Senior Manager to develop targeted tactics for customer engagement throughout the digital journey.

Your mission includes identifying industry trends and insights to recommend improvements, alongside fostering key collaborations with vendors to elevate customer experiences. Key Responsibilities:
Develop customer acquisition and retention enhancement tactics
Monitor industry trends for competitive insights
Create performance tracking reports for stakeholders
Manage end-to-end digital acquisition processes
Propose strategies for improving sales performance Requirements:
At least 5 years in the financial services industry
Solid stakeholder management and influencing skills
Understanding of Design Thinking and Agile methodologies
Knowledge of digital regulations and customer interactions
Robust communication and interpersonal skills Lead cutting-edge changes in customer engagement with your expertise at Scotiabank.

📌 Manager Of Digital Strategy & Engagement Toronto (Canada)
🏢 Socket.dev
📍 Canada