Lead a dedicated team in customer service excellence at TD Canada Trust located in Saint-Léonard, Quebec. This management position focuses on improving customer engagements and team performance. In this role, you will oversee the customer experience strategy at TD, ensuring compliance and operational efficiency.

You'll coach and develop your team to create lasting customer connections and provide impactful support. Your leadership will be crucial as you drive performance and enhance customer satisfaction across all branches. Key Responsibilities:
Showcase exceptional leadership in customer service
Ensure compliance with operational policies and scheduling
Collaborate with internal teams for customer solutions
Resolve customer complaints and mentor staff
Monitor workflows and tackle operational challenges Requirements:
Bachelor’s degree and 3+ years of relevant experience
Robust understanding of banking operations
Proficient in MS Office and digital tools
Effective communicator with solid planning skills
Leadership skills to inspire and manage a diverse team Elevate customer interactions as the Manager of Customer Service Experience with TD.

📌 Manager Of Customer Service Experience Montreal (Canada)
🏢 The Toronto-Dominion Bank (Canada)
📍 Canada