Lead Enova's Small Business Collections team in a hybrid mode, focusing on optimizing operations from early to late-stage collections. Drive performance and develop effective strategies while ensuring a merchant-centric approach. As a Manager of Small Business Collections at Enova, you will oversee a comprehensive collections team.

Your role includes setting operational strategies, optimizing workflows, and maintaining high performance standards. You will promote efficiency and productivity, enhancing relationships with internal and external partners while adapting to evolving challenges. Key Responsibilities:
Manage collections operations with Senior Leads and representatives
Collaborate with departments to refine collections strategies




Set goals and prioritize objectives for team execution
Identify and recommend solutions for process improvements
Conduct coaching sessions and performance reviews Requirements:
7+ years in Consumer/B2B Collections leadership
Experience with fintech or customer-oriented banks
Robust relationship-building skills
Problem-solving ability and data-driven decision-making
Familiarity with US collections regulations and passion for AI Elevate the efficiency of collections while fostering partnerships in Enova's hybrid work setting.

📌 Manager Of Small Business Collections Northumberland County
🏢 Enova International
📍 Northumberland County