Join Black Diamond Group as Manager of IT Security & Operations in Calgary, AB. Drive operational reliability, security, and user experience in this hands-on role.

This in-office position focuses on leading IT operations and cybersecurity initiatives, including Microsoft 365 administration and technology projects. You will enhance the service desk, manage vendor relationships, and ensure adoption of AI tools within the organization. The ideal candidate possesses robust leadership abilities and communication skills to interact across diverse teams.

Key Responsibilities
Supervise IT Operations and Service Desk delivery
Enhance Microsoft 365 services and cybersecurity strategies
Optimize IT service delivery and ticket management




Promote responsible AI use and user education
Conduct procurement and lifecycle management of IT assets

Requirements
10+ years of progressive IT experience
Leadership experience in IT operations and service delivery
Knowledge of Microsoft 365 and up-to-date cybersecurity practices
Experience with AI tools and automation
Ability to communicate effectively across all levels

Lead the way in IT operations and security at Black Diamond Group while fostering innovation and collaboration.

📌 Manager Of It Security & Operations Winnipeg
🏢 Black Diamond Group
📍 Winnipeg