Job Title: Sr. Technical Support Analyst with Pega

Location: Toronto, ON

Work Arrangement: Hybrid-4 Days onsite

Employment Type: Contract

Duration: 12 Months

Domain: BFSI

Pay Rate: CAD 50-55/hour Incorporated

Application Deadline: Sep 30th, 2026

SKILLS REQUIRED

- Robust experience as a Senior Technical Support Analyst with hands-on expertise in Pega applications.
- Strong knowledge of Unix/Linux, SQL, Dynatrace, and Elasticsearch for application support and troubleshooting.
- Experience in production support, incident management, root cause analysis, and performance monitoring.
- Troubleshoot application, database, and integration issues while ensuring timely resolution of production incidents.
- Monitor application health and performance using Dynatrace and Elasticsearch.
- Experience with Pega application deployment, configuration, and support is preferred.

EEOC Compliance:

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment.

DISCLAIMER

AI Usage Policy: Pacer Group uses AI to assist in screening applications. Final hiring decisions are made by human recruiters based on qualifications and experience.

📌 Sr. Technical Support Analyst with Pega (Toronto)
🏢 Pacer Group
📍 Toronto