Location: Acton, Ontario

Job Type: Full-Time, Permanent

Hours: Monday–Friday, 8:00 AM–5:00 PM

Pay: Based on experience

About the Role

Coast to Coast Xpress Inc. is looking for an experienced Load Booking & Dispatch Coordinator to join our team. The successful candidate will be responsible for booking freight, dispatching drivers, and coordinating loads from booking through final delivery.

Responsibilities
Book loads using Loadlink, DAT, and other load boards.
Review and confirm rates, pickup/delivery appointments, equipment requirements, and load details.
Dispatch loads to drivers and provide accurate pickup and delivery instructions.
Coordinate with drivers, brokers, carriers, customers, shippers, and receivers throughout the shipment.
Monitor loads from pickup to delivery and handle delays, changes, breakdowns, detention, and other issues.
Follow up with drivers for PODs, BOLs, lumper receipts, and other required documents.
Maintain accurate load information and shipment status in the TMS/dispatch system.
Negotiate rates with brokers and help maximize equipment utilization.
Ensure all required information and documentation is complete and accurate.

Requirements




1–2 years of hands-on load booking and/or dispatch experience required.
Experience with Loadlink, DAT, or similar load boards.
Good knowledge of Canadian and U.S. geography and major freight lanes.
Experience coordinating with drivers, brokers, carriers, and customers.
Strong written and verbal English communication skills.
Excellent attention to detail and ability to multitask in a quick-paced environment.
Strong problem-solving and negotiation skills.
Ability to work independently and as part of a team.
Proficiency with Excel, Word, email, and transportation/dispatch software.

Assets
Cross-border Canada–U.S. transportation experience.
Knowledge of ACE/ACI, customs, and border-crossing procedures.
Experience with TMS/dispatch systems such as Xpert, TransPlus, Fleet Manager, or similar.
Existing broker/customer relationships or customer base.

To Apply: Please submit your resume highlighting your load booking and dispatch experience. Coast to Coast Xpress Inc. – Acton, Ontario

Pay: $19.00-$26.00 per hour

Advantages
Casual dress
In office parking

Work Location: In person

📌 Load Booking & Dispatch Coordinator Acton
🏢 Coast to Coast Xpress
📍 Acton