Elevate guest satisfaction as the Guest Experience Team Lead at Scandinave Spa in Whistler, British Columbia. Create a warm, inviting atmosphere while managing and training a dedicated team. In this full time role, you'll provide essential leadership to ensure outstanding guest experiences and uphold service standards.

Responsibilities include coordinating daily tasks, training team members, and delivering detailed information on services. Your efforts will directly impact guest satisfaction and contribute to maintaining the spa's high reputation. Key Responsibilities:
Lead and motivate the Guest Experience Team
Manage daily operational tasks and distribute duties
Train and mentor new team members effectively
Provide excellent customer service and support to guests
Maintain cleanliness and order in all guest areas

Requirements:
Proven customer service experience and leadership skills
Robust verbal and written communication abilities
Proactive problem-solving skills under pressure
Proficient in Microsoft Office Suite
Ability to work evenings and weekends

Drive outstanding guest experiences and lead a passionate team in a serene workplace at Scandinave Spa Whistler.

📌 Lead Guest Experience At Scandinave Spa Whistler
🏢 Scandinave
📍 Whistler