Join STERIS as a Service Leadership Specialist, focusing on project coordination and customer service excellence. Lead your team in driving continuous improvement across all service initiatives.This position demands expertise in accelerator technology and solid leadership abilities. As a Lead Service Specialist, you will play a vital role in managing project schedules, overseeing technician training, and building relationships with customers. Your commitment to quality and innovation will directly impact customer satisfaction across a global network.Key Responsibilities:
Schedule and manage service projects effectively
Train and mentor technical customer service representatives
Ensure adherence to company KPIs and metrics
Respond to complex customer inquiries and resolve issues
Produce comprehensive reports for management and customersRequirements:
6+ years of relevant experience required
Vocational/Associates degree in a related field or equivalent
Experience with electrical, mechanical, or robotics systems
Capable of international travel
Proven leadership and communication skillsEnhance your career with STERIS and lead impactful service initiatives.#J-18808-Ljbffr

📌 Service Leadership Specialist At Steris Ottawa
🏢 STERIS
📍 Ottawa