Step into the role of IT Systems Specialist at Kiokii, where you'll manage ERP and POS systems in a energetic retail setting. This position requires both technical acumen and effective vendor communication. As an IT Systems Specialist, you will oversee the administration of our core business technologies, focusing on ensuring seamless operations across our stores.

You will work with ERP and POS systems, tackling discrepancies and improving system performance with your analytical skills. An ideal candidate thrives in cooperative settings, solving IT challenges alongside internal and external partners. Key Responsibilities:
Support daily operations of NetSuite and Heading POS software
Troubleshoot and resolve various system issues
Monitor and recommend improvements for system performance
Handle IT helpdesk requests and documentation
Manage Microsoft 365 user accounts and licenses Requirements:
Minimum 3 years of systems support experience
ERP and POS system support expertise
Proficiency in SQL and system integrations
Experience managing helpdesk systems
Fluent in Mandarin for vendor communication Your technical ability and commitment to operational excellence will play a vital role in Kiokii's success.

📌 Kiokii It Systems Specialist Role Markham (Canada)
🏢 Kiokii and...
📍 Canada