WMHS is seeking a motivated retention specialist to work under supervision to retain customers deemed at risk or requesting cancellation. You will negotiate contract terms, address service issues, and coordinate with sales, billing, and operations to protect revenue and ensure customer satisfaction.
The role requires robust telesales experience, bilingual English/French ability, and a team-oriented, customer-centric approach. This hybrid position offers competitive perks and incentive pay.
J-18808-Ljbffr
📌 Customer Retention & Value Based Sales Specialist Lasalle
🏢 WM
📍 LaSalle