Seeking an IT Business Operations Specialist

3 years contract with 2 optional

Hybrid in Victoria's office in BC

Profficient in process mapping and process improvement.

Has undersanding of, and experience in, Business Process Rre-engineering principles, including organizing around outcomes, and process development to radically improve processes by building from ground up.

Understandings and employes lean & Six Sigma principles to eliminate waste, reduce variation, and build frameworks for continuous improvement.

Core Skills
Current-state process mapping
Future-state process design
Gap analysis
Process optimization
Business Process Re-engineering (BPR)
Workflow design
Process governance
Continuous improvement
Root cause analysis




Operational effectiveness assessment
Process performance measurement

Methodology Skills
Lean
Six Sigma
Value Stream Mapping
Process Modelling
Business Process Management (BPM)
Continuous Improvement Frameworks

Technical Skills
Visio
BPMN modelling tools
Process mapping software
Data analysis tools
Workflow automation platforms

Soft Skills
Analytical thinking
Facilitation
Process-focused problem solving
Strategic thinking
Collaboration
Change leadership

📌 It Business Process Specialist Victoria
🏢 Kyndryl
📍 Victoria