Become a key player at Instantel as a Senior Quality Assurance and Technical Support Specialist. This primarily in office role in Ottawa integrates product verification with expert customer support. You will play a critical role in product quality and user satisfaction while collaborating with multidisciplinary teams.

Your responsibilities will include improving testing processes, performing technical diagnostics, and contributing to product readiness. The success of Instantel products relies on your adeptness in both QA and customer support. Key Responsibilities:
Develop comprehensive QA test plans and documentation
Verify products against performance and reliability metrics
Handle incoming technical support inquiries effectively
Communicate issues clearly with Engineering teams
Enhance QA Systems and support workflows for efficiency Requirements:
5+ years in technical support or Quality Assurance
Degree in Electrical Engineering or related discipline
Analytical mindset with solid troubleshooting skills
Superior verbal and written communication skills
Committed to continuous process improvement Support Instantel’s mission by ensuring high-quality technical solutions and customer satisfaction.

📌 Instantel Senior Qa And Support Expert Ottawa
🏢 Securitas Technology Canada
📍 Ottawa