Become a key player in student services at Saskatchewan Polytechnic as a Frontline Support Specialist at the Regina Campus. This full time role facilitates communication and assistance for students across various interfaces such as in-person, phone, and online.
As an essential member of the Enrolment Services team, you will ensure high-quality support for students and stakeholders. You'll handle inquiries related to admissions, student records, and course adjustments, providing professional and empathetic service while fostering a responsive environment. Collaboration with diverse departments will be crucial for delivering comprehensive student-centered services.
Key Responsibilities:
• Serve as first contact for student inquiries via multiple channels
• Resolve inquiries with explicit explanations of processes




• Analyze data in student information systems accurately
• Produce essential documents like transcripts and ID cards
• Maintain compliance with privacy regulations in all records
Requirements:
• Diploma in Business Administration or related field
• Three years in administrative support in customer service
• Solid MS Office skills for report creation
• Excellent communication and interpersonal abilities
• Proven analytical and problem-solving skills
Utilize your customer service expertise to enhance the student experience at Saskatchewan Polytechnic.
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📌 Frontline Support Specialist Regina Campus (Canada)
🏢 Saskatchewan Polytechnic
📍 Canada