Join Tata Consultancy Services as an ITIL ITOM Technical Lead in Vancouver, BC, specializing in ServiceNow architecture and complex workflows. Leverage your expertise to guide ITSM and ITOM implementations. The role seeks a seasoned qualified with 5 to 18 years of experience in ITIL and ITOM practices.

You will oversee the ServiceNow solution architecture, including ITSM processes, CMDB strategies, and SecOps guidance. Collaborate with customers to enhance platform performance and governance standards. Key Responsibilities:
Own ServiceNow architecture across ITSM, ITOM, and SecOps
Assess business requirements and enhance solution designs
Lead design for key ITSM processes and ITOM architecture
Define CMDB governance and integration strategies




Provide architectural reviews for enhancements and platform changes Requirements:
5+ years in ServiceNow architecture and implementation
Solid ITSM, ITOM, CMDB, and SecOps experience
Expertise in ServiceNow platform configuration and scripting
Knowledge of Agile development and DevOps practices
Effective communication with technical and executive stakeholders Elevate ServiceNow implementations with your deep expertise and architectural leadership at Tata Consultancy Services in Vancouver.

📌 Itil Itom Technical Lead At Tata Consultancy Services Vancouver (Canada)
🏢 TATA Consultancy Services
📍 Canada