Job Overview

We are seeking a skilled and proactive IT Technician to join our technology team. The ideal candidate will be responsible for maintaining, troubleshooting, and supporting our organization's computer systems, networks, and hardware. This role offers an opportunity to work in a dynamic setting where technical expertise and excellent problem-solving skills are highly valued.

The IT Technician will play a critical role in ensuring the smooth operation of our IT infrastructure, supporting end-users, and implementing system upgrades.

Duties
Install, configure, and maintain computer hardware, software, and network equipment
Troubleshoot and resolve technical issues related to desktops, laptops, printers, and network connectivity
Provide technical support and training to end-users across various departments
Monitor system performance and perform routine maintenance to prevent downtime
Assist with the setup of new hardware and software deployments
Maintain documentation of system configurations, issues, and resolutions




Ensure cybersecurity measures are implemented and maintained effectively
Collaborate with vendors for hardware repairs or software updates as needed
Stay current with emerging technologies to recommend improvements for the organization’s IT infrastructure

Experience
Proven experience as an IT Technician or similar role preferred
Strong knowledge of Windows and macOS operating systems, networking protocols, and security practices
Familiarity with troubleshooting tools and diagnostic utilities
Experience with hardware installation and maintenance is a plus
Excellent problem-solving skills with the ability to work independently or as part of a team
Solid communication skills to effectively assist non-technical users
Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) are advantageous but not required

Pay: $25.00-$40.00 per hour

Benefits
Casual dress
Flexible schedule
In office parking

Work Location: On the road

📌 It Technician Quebec City
🏢 XENAI
📍 Quebec City