Reporting to Manager, Business Systems Analyst, the Senior Business Analyst is responsible for providing business analysis services within an Agile framework. They work closely with the product owner, development team, and stakeholders to ensure that the product meets the needs of the business.

Responsibilities

Build, edit, and maintain the team backlog and board

Help Product Owner prioritize backlog items on the basis of user value, time, and other team dependencies

Help Product Owner manage the backlog to keep it up to date and ready for future iteration

Participate in requirement gathering and create user stories with the guidance from Product Owner

Participate in test case review and proof of testing

Understand the scope of the upcoming Epics and User Stories

Participate in the regression testing process

Provide support during the design, implementation and testing

Help identify functional and non-functional requirements working with different stakeholders

Work as a liaison between Product Owner and development team

Lead end-to-end requirements discovery, analysis, and delivery for loyalty program capabilities across loyalty and banking channels and platforms

Translate objectives into epics/user stories, process flows, and acceptance criteria

Clarify business definitions, data ownership, and usage rules for each data element

Establish and govern BSA documentation standards, templates, and best practices





Lead and support solution design through implementation and testing by facilitating design workshops

Coach and mentor junior Business Analysts

Requirements

Bachelor's degree in Computer Science, Engineering, Business, or a related discipline

6–7+ years of business systems analysis experience, 4 of which involving complex, strategic programs/projects

Solid understanding of SAFe methodology; Gherkin/BDD format and experience utilizing AI tools

Strong knowledge and experience of Agile and Product Ownership

Robust use of tools like MS Azure DevOps, Jira, Lucid, SharePoint and Confluence

Strong problem solver with ability to resolve blockers and maintain progress on the solution

Excellent customer understanding related to the squad domain area

Strong knowledge of the squad's systems and applications

Strong blend of strategic and tactical thinking

Benefits

Comprehensive benefits and retirement programs

Performance incentives and Continuing Education Programs

Mental health benefits of $5,000 per year for eligible employees and their families

Career growth opportunities and product discounts

Canadian Tire Profit Sharing

Bachelor's degree in Computer Science, Engineering, Business, or related discipline; 6–7+ years of business systems analysis experience with 4 years on complex strategic programs; SAFe methodology knowledge; Agile and Product Ownership experience; proficiency in Azure DevOps, Jira, Lucid, SharePoint, and Confluence

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📌 Senior Business Analyst (Ontario)
🏢 Canadian Tire
📍 Ontario