Drive technology support at Evergreen as an IT Helpdesk Technician, engaging with users in a meaningful way while in office at Evergreen Brick Works in Toronto. Utilize your skills to minimize downtime and enhance staff productivity. We are looking for a dedicated qualified to support our IT environment at Evergreen, a non-profit dedicated to public space transformation.

You will manage support requests, ensure timely resolution, and provide onboarding training to new employees. Collaborating with our IT team, your role is crucial in maintaining operational excellence. Key Responsibilities:
Assist staff with IT issues remotely and on-site
Diagnose and solve hardware and software problems
Create and track helpdesk tickets accurately
Conduct training for current systems and applications
Setup and manage AV equipment for events Requirements:
College degree or relevant work experience
Strong knowledge of Windows and Teams
Experience with helpdesk ticketing systems
Excellent communication skills with users
Organizational skills for handling priorities Your technology insights will empower Evergreen's mission to transform urban spaces and foster community wellness.

📌 It Helpdesk Technician Role In Toronto (Canada)
🏢 Evergreen
📍 Canada