Join Aviva Canada as a Team Leader for the Property Claims division, focusing on enhancing team capabilities and customer satisfaction. Enjoy a hybrid work environment while leading your team to success. In this role, you will be responsible for the daily operations of a team of claims handlers, facilitating their development while championing exceptional customer service.

This position requires a blend of strong leadership and technical skills to achieve optimum outcomes for both customers and employees. You will foster a positive team workplace that encourages continuous improvement. Key Responsibilities:

- Mentor and develop frontline claims handlers
- Implement continuous improvement strategies
- Analyze performance data to drive efficiency
- Ensure compliance with risk management protocols
- Champion employee engagement and technical training Requirements:
- CIP or FCIP designation necessary
- Over 5 years in property claims
- 1-2 years leading teams through change
- Strong coaching and development skills
- Excellent verbal and written communication Empower your team in the Property Claims sector and drive outstanding customer experiences at Aviva Canada.

📌 Team Leader for Property Claims (Calgary)
🏢 Aviva Canada
📍 Calgary