Role: Technical Business Systems Analyst (Power Platform)

Client: Enterprise AI & Automation Programme | Financial Services

Type of role: Contract

Location: Toronto - Hybrid

Overview

We're supporting a major financial services organisation on a large-scale AI transformation programme, with 40+ live use cases already in production and over 150 additional initiatives planned.

We're looking for a Technical Business Systems Analyst who combines robust business analysis skills with an understanding of Microsoft Copilot, AI technologies, and workflow automation . You'll work closely with business stakeholders and technology teams to identify opportunities, define requirements, and deliver AI-driven solutions that improve productivity and automate processes across the bank.

Key Responsibilities

- Partner with business stakeholders to identify and prioritise AI and automation opportunities.
- Gather, document, and translate business requirements into technical solutions.
- Support the design and implementation of solutions leveraging Microsoft Copilot, Copilot Studio, and Power Platform .
- Analyse and optimise business processes, identifying opportunities for workflow automation.
- Work closely with developers, architects, and product teams throughout the delivery lifecycle.




- Facilitate workshops, process mapping sessions, and stakeholder discussions.
- Support user acceptance testing, change management, and solution adoption.

Required Experience

- Strong experience as a Business Systems Analyst or Technical Business Analyst .
- Experience working on technology transformation or digital change initiatives.
- Exposure to Microsoft Copilot, Copilot Studio, AI solutions, or workflow automation .
- Strong requirements gathering, process mapping, and stakeholder management skills.
- Ability to bridge the gap between business users and technical delivery teams.
- Experience working within Agile environments.

Desirable

- Power Platform experience (Power Apps, Power Automate, Dataverse).
- Knowledge of Generative AI, LLMs, or prompt engineering.
- Financial Services or Banking experience.
- Experience delivering enterprise-scale technology programmes.

Why Join? This is an opportunity to work on a high-profile enterprise AI programme, helping shape how Copilot and AI technologies are adopted across a large financial institution while delivering tangible business value through automation and innovation.

📌 Technical Business Systems Analyst (Power Platform) (Toronto)
🏢 Caspian One
📍 Toronto