Overview

BC Furnace & Air Conditioning Ltd. provides residential heating and cooling services throughout the Lower Mainland. We work with a variety of HVAC and gas appliances, including furnaces, boilers, hot water tanks, air conditioners, heat pumps, fireplaces, and related parts.

We are looking for a motivated HVAC Parts & Customer Service Assistant to join our Parts Department and work alongside our Parts Manager.

This is an entry-level position and previous HVAC experience is not required. We are willing to train the right person who is dependable, comfortable working with customers, and interested in learning about the HVAC industry.

For someone considering HVAC as a long-term career, this is a great prospect to gain industry experience, learn about HVAC systems and parts, and potentially grow into other roles within the company over time.

Responsibilities
Assist the Parts Manager with daily Parts Department tasks
Help walk-in customers purchasing HVAC parts
Answer phone calls and assist with basic customer inquiries
Assist with locating and preparing parts for customers and technicians
Perform basic data entry and maintain accurate records
Help receive, organize, and maintain parts inventory
Learn about HVAC equipment, systems, and parts





Qualifications
Strong customer service and communication skills
Professional phone etiquette
Basic computer and data-entry skills
Organized, reliable, and willing to learn
Comfortable working with customers and as part of a team
Interest in learning about the HVAC industry
Basic knowledge of heating systems, air conditioning, heat pumps, or HVAC parts is an asset, but not required
Previous customer service, retail, warehouse, parts, or trades experience is an asset

Prospect to Learn & Grow This role can be a great starting point for someone interested in building a career in HVAC. You will gain exposure to HVAC equipment and parts while learning from experienced staff.

For the right motivated person interested in staying in the industry long term, there may be opportunities to pursue further HVAC training and certification and grow within BC Furnace & Air Conditioning Ltd.

Perks
Medical plan after 3 months
Dental care
On-site parking
On-the-job training
Opportunity for growth within the HVAC industry

Pay: $18.25 per hour

Benefits
Casual dress
Dental care
On-site parking

Work Location: In person

📌 Hvac Parts & Customer Service Assistant Coquitlam
🏢 BC FURNACE u0026 AIR CONDITIONGING
📍 Coquitlam