Become a Technical Support Representative at 7shifts, where your problem-solving skills can make a difference! Engage with customers through multiple channels while helping them use our platform effectively. In this pivotal role, you'll address customer inquiries, provide training, and foster a robust understanding of their business needs. Collaborative teamwork and an eagerness to track solutions will enhance client satisfaction and user experience with 7shifts. Key Responsibilities:

- Serve as the first contact for customer queries
- Create and share product training resources
- Identify and document issues for product improvement
- Engage in team meetings for continuous improvement
- Discover and implement solutions for customer challenges Requirements:
- 1-2 years of technical support experience
- Strong communication for clear customer interactions
- Experience with web or mobile app troubleshooting
- Detail-oriented with a resourceful mindset
- Willingness to learn and adapt to changing needs Support the restaurant industry with 7shifts by delivering top-tier technical assistance and customer care.

📌 Technical Support Representative at 7shifts (Saskatoon)
🏢 7shifts
📍 Saskatoon