Become a Guest Service Supervisor at HAC Québec SEC in Baie-Saint-Paul, Quebec, where your hospitality expertise shines. Oversee the reception and concierge teams to ensure outstanding service. This full time position requires an individual with solid customer service experience in the hospitality industry.

You will play a key role in planning arrivals and ensuring that both guests and team members receive top-notch support. Your ongoing presence in service areas is critical for upholding aesthetic standards and adherence to health and safety protocols. Key Responsibilities:
Coordinate arrivals for regular guests and VIPs
Provide support for team members' growth and success
Maintain high service area aesthetics consistently
Collaborate with departments to ensure smooth operations
Serve as a key resource for complaint management Requirements:
1 to 2 years relevant experience in hospitality
Excellent empathy towards guest interactions
Ability to swiftly handle requests and resolve issues
Professionalism with dissatisfied guests and situations
Solid computer skills, OPERA experience an asset Lead and inspire a dedicated team to deliver service excellence in the heart of Baie-Saint-Paul!

📌 Guest Service Supervisor At Hac Québec Sec Baie Saint Paul (Baie-Saint-Paul)
🏢 Germain Hotels group
📍 Baie-Saint-Paul