Lead strategic account initiatives at Terminal as the first Strategic Account Manager based in Toronto. Drive enterprise scaling, renewing contracts, and building critical executive ties. This pivotal role at Terminal emphasizes the importance of customer retention and account expansion without support functions.

As a Strategic Account Manager, you will develop account plans and forecasts while leading the charge on pricing and negotiations with high-stakes clients. Collaborating closely with the COO, you will shape the processes that future account managers will follow. Key Responsibilities:
Manage scaling and renewal forecasts for enterprise accounts
Foster executive relationships and maintain stakeholder maps




Create structured quarterly scaling plans for accounts
Develop pricing proposals and lead negotiations to closure
Design playbooks for future account managers Requirements:
5+ years in enterprise account management at a technical firm
Experience with portfolios exceeding $1M in value
Solid negotiation skills with C-level executives
Ability to implement disciplined growth motions
Deep understanding of data pipelines and API products Help build Terminal's future as you define the Strategic Account Manager playbook and oversee significant contracts.

📌 Founding Strategic Account Manager Role Toronto
🏢 Terminal
📍 Toronto