Front Desk & Operations Coordinator The Front Desk & Operations Coordinator reports directly to the General Manager and plays a key role in the internal and external success of our staff and customers. As the first point of contact; whether someone walks in, calls or reaches out online – this role sets the tone for how the company is experienced, and treats every interaction as a chance to impress.

Duties
Operate the front desk providing excellent customer service via all mediums
(in-person, phone, online) supporting with any/all inquiries
Working within multiple systems ensuring quality data entry
Organize all inbound orders with the Operations Manager
Support on outbound quotes and logistics when needed
Track order status for customers who are inquiring
Entering Production Work Orders into the system to ensure inventory accuracy
Create invoices and receive/execute customer payments with accuracy
Ensure cleanliness of the front entrance
Support maintaining accurate customer records




Coordinate with vendors on office/building needs
Maintain visitor logs for anyone entering the production area
Assist with wholesale or retail customer set-up
Support marketing events or events (tours, local pick-ups etc)
Assist General Manager with ad hoc administrative tasks or s

Requirements and Skills
Proven work experience as a Receptionist, Front Office Representative, or similar role.
Proficiency in Microsoft Office Suite.
Hands-on experience with office equipment (e.g.printers) and invoicing
Qualified attitude and appearance.
Solid written and verbal communication skills.
Ability to be resourceful and proactive when issues arise.
Excellent organizational skills.
Multitasking and time-management skills, with the ability to prioritize tasks.
Customer service attitude.

📌 Front Desk & Operations Coordinator Calgary Metropolitan Area (Canada)
🏢 Kastner Perez Search Group
📍 Canada