Join Fidelity in a hybrid role as an Operations Quality Control Specialist, focusing on quality assurance for estate processing. Ensure compliance and improve client satisfaction in Toronto. This position at Fidelity Clearing Canada requires a detail-oriented individual with at least three years of operations experience in financial services.

As part of the Estates team, you'll evaluate transactions, conduct quality reviews, and contribute to continuous improvement initiatives to uphold quality standards and mitigate risks. Key Responsibilities:
Evaluate estate processing to ensure service delivery
Conduct quality reviews for compliance with regulations
Identify trends and recommend process improvements
Develop quality reporting and dashboards
Collaborate with management on targeted training solutions Requirements:
Minimum 3 years in financial operations
Experience in estate processing or related functions
Advanced Excel skills for analysis and reporting
Effective communication and presentation abilities
Relevant education or work experience Drive operational excellence and regulatory compliance at Fidelity while enhancing the client experience.

📌 Fidelity Operations Quality Control Specialist Toronto (Canada)
🏢 Fidelity International
📍 Canada