FirstOntario is seeking a Member Experience Specialist dedicated to delivering outstanding member service. Assist members in achieving their financial goals while promoting relevant products and services. This is an exciting chance to contribute to FirstOntario's mission by providing personalized financial advice and support.

Your role is instrumental in engaging members and meeting their needs across multiple branches. You will also participate in ongoing career development, ensuring your skills and knowledge stay current. Key Responsibilities:
Assist members through personalized financial consultations
Engage in proactive business development activities
Promote alternative delivery channels for service
Complete operational duties, including audits and cash management
Meet performance targets assigned by management Requirements:
Grade 12 or equivalent educational background
At least 3 years of relevant banking experience
Proficiency with Microsoft Office Suite
Robust interpersonal and communication abilities
Positive attitude and teamwork ethos Bring your dedication to excellent member service to FirstOntario as we empower our community.

📌 Firstontario Member Experience Specialist St Catharines (St. Catharines)
🏢 FirstOntario Credit Union
📍 St. Catharines