Join Mastercard as an Economic Intelligence Customer Success Manager to empower clients with critical insights. Leverage data analysis and relationship management for impactful business outcomes. This role focuses on optimizing customer engagement by delivering tailored products and actionable economic insights.
You will build trust with clients while coaching them on product implementation to achieve their strategic objectives. Collaborate with data scientists to provide unique analyses that drive value across various sectors. Key Responsibilities:
Act as a customer coach for Mastercard products
Conduct in-depth analysis of economic trends
Present findings and insights to clients in various settings
Collaborate with product and sales teams for transparent communication
Track client engagements and proactively reduce churn
Requirements:
Proven success in a client-facing role
Product-minded with a focus on scalable solutions
Exceptional presentation and analytical skills
Enthusiasm for economics and data science
Bachelor's degree in Economics or related field
Influence client success through data-driven decisions and insights at Mastercard.