Drive conversion at eBay as a CRM Communications Product Manager, focusing on strategic customer communication while enhancing revenue through creative practices. This role is rooted in data analysis and effective engagement. Join eBay's Conversion Programs team and play a crucial role in developing and implementing communication strategies across various platforms, including email and push notifications.
You will collaborate closely with multiple departments to ensure high-quality execution of a multimillion-dollar communications portfolio that maximizes customer engagement. Key Responsibilities:
Implement the product roadmap with Engineering and Design teams
Enhance operational excellence through increased experimentation
Identify data-driven prospects for portfolio enhancement
Lead A/B testing processes and define KPIs
Monitor and analyze performance metrics for optimization
Requirements:
4+ years in product management; 2+ in e-commerce
Experience with customer communication strategies and metrics
Knowledge of UI/UX design across communication channels
Previous collaboration with Engineering using Agile
History of leading successful cross-functional projects
Contribute to eBay's mission by leveraging your product management skills in a agile environment.