Take on the role of a Bilingual Order Fulfillment Coordinator within IGI's Customer Service team. This hybrid prospect centers on optimizing order management and customer relationships. As a key player, you will coordinate communication between customers and internal departments, ensuring their needs are met promptly.

Your role will include processing orders accurately, addressing inquiries, and utilizing JDE1 for shipment management. A proactive approach and attention to detail are essential for exceeding performance goals and delivering exceptional customer service. Key Responsibilities:
Process orders via electronics and telephone
Respond promptly to customer inquiries about orders
Manage shipments effectively using JDE1
Develop long-term partnerships with customer contacts
Guarantee data accuracy in customer master files Requirements:
5 years of relevant customer service experience
Bilingual French is beneficial
Solid knowledge of Microsoft Office
Excellent communication skills
Experience with JD Edwards Order Management Leverage your skills to significantly enhance customer fulfillment and service at IGI.

📌 Customer Fulfillment Coordinator Hybrid Igi Toronto
🏢 The International Group
📍 Toronto