Enhance customer service as a Business Process Supervisor at Air Canada Vacations in Montreal. Lead your team toward operational excellence and strategic development. This temporary position focuses on supporting the Operations department’s goals by implementing effective processes and facilitating change.

You will supervise Business Process Analysts and ensure seamless coordination with IT and training teams. Your leadership will drive improvements to enhance the travel experiences for customers. Key Responsibilities:

- Develop and communicate operational strategies
- Supervise and mentor Business Process Analysts
- Collaborate with teams for successful initiative rollouts
- Track IT tickets and facilitate system deployments
- Deliver policy updates and new processes Requirements:
- Diploma in Tourism or management
- Minimum 5 years of industry experience
- Solid technical skills in travel systems
- Effective multitasking and problem-solving abilities
- Bilingual in French and English Play a key role in revolutionizing operations at Air Canada Vacations and making every traveller’s dream come true.

📌 Temporary Business Process Supervisor Role (Montreal)
🏢 Air Canada Vacations
📍 Montreal