Drive customer satisfaction as a Customer Success Manager in Kingston and Pickering, ON. Manage janitorial services and enhance operational performance across customer banners. In this pivotal role, you will oversee daily operations, focusing on customer and partner engagement while implementing effective training for cleaners.

Successful candidates will demonstrate expertise in quality audits, store budgeting, and increasing overall profitability. Your efforts will significantly impact customer retention and service delivery across multiple store locations. Key Responsibilities:
Lead janitorial services at various store locations
Build solid relationships with customers and partners
Implement training and performance management for staff




Conduct quality audits and manage store operations
Develop strategies for revenue growth per customer banner Requirements:
Proven experience in customer success management
Robust background in retail operations and janitorial services
Ability to conduct quality audits and performance reviews
Experience in managing budgets and financial controls
Proficiency in using Salesforce and communication platforms Elevate customer engagement and operational success through solid management and training in this vital managerial role.

📌 Customer Success Manager Fashion Retail Pickering
🏢 United Services Group
📍 Pickering