We are seeking a Customer Success Manager focused on compliance automation to enhance the experience of our enterprise clients. Maintain high satisfaction levels and drive effective product adoption. This role targets collaboration with compliance officers and IT teams, ensuring seamless integration of our solutions.

You will be engaged in managing client relationships, monitoring health metrics, and identifying upsell opportunities. By conducting regular success reviews, you will secure client engagement and satisfaction while advocating for continual product improvements based on feedback. Key Responsibilities:
Manage enterprise client relationships effectively
Drive adoption and onboarding of compliance solutions
Serve as the key contact for customer success
Identify growth prospects through upselling
Regularly monitor customer health metrics Requirements:
2+ years of customer success or client relations experience
Proven experience with enterprise clients in B2B
Solid communication and technical explanation skills
Proficient with CRM and customer platforms
Data-driven approach for improving customer outcomes Be the key advocate for customer success in our cutting-edge compliance technology.

📌 Customer Success Manager Compliance Automation Toronto (Canada)
🏢 Good Standing AI
📍 Canada