Become a Customer Success Executive with SPS Commerce in Toronto, embracing a collaborative hybrid work setting. Cultivate executive relationships and drive customer value. In this impactful role, you will serve as the primary consultant for top-tier accounts, leveraging your deep understanding of SPS Commerce products.

Your task includes establishing and fostering executive relationships while navigating future business challenges and opportunities. Mastery of change management and effective communication will be pivotal for customer satisfaction and seamless processes. Key Responsibilities:
Drive development of current executive client relationships
Increase customer lifetime value through strategic alignment




Ensure product delivery aligns with contract specifications
Lead diverse accounts and manage up to 15 portfolios
Advocate for best practices and support effective process changes Requirements:
10+ years of relevant experience in account management
Proven ability to engage with executives successfully
Excellent organizational and verbal communication skills
Robust analytical skills for complex problem-solving
Entrepreneurial vision to influence business direction Advance your career in customer relationship management with SPS Commerce's dynamic team in Toronto.

📌 Customer Success Executive Hybrid Model Toronto
🏢 SPS Commerce Canada
📍 Toronto