Role: Digital Safety & Fraud Analyst

Location: St. Catharines, ON

Term: Full Time

Role Overview

Frontline role protecting users on advanced digital platforms from fraud, abuse, and harmful content. Every decision directly impacts trust and safety online.

Key Responsibilities
Content Moderation – Review and enforce platform policies, handle escalations, and assess user appeals.
Risk & Abuse Prevention – Detect scams, spam, suspicious activity, and emerging abuse patterns.
Fraud Investigation – Monitor for fake accounts, payment fraud, and chargebacks; escalate high‑risk cases.

Requirements
Experience : 6+ months in Trust & Safety, Content Moderation, Data Privacy, Cybersecurity, or Legal.
Education : High School Diploma or equivalent.
Preferred Skills : Familiarity with AI products, investigative tools, and adaptability to evolving policies.

What You’ll Get
Competitive pay + signing bonus
Health, wellness, retirement advantages
Paid training & ongoing development
Up-to-date, tech‑enabled workstations

📌 Digital Safety & Fraud Analyst St Catharines (Canada)
🏢 Epsilon Solutions
📍 Canada